You can rely on our additional services in the same way you rely on the quality of our products.
Tel:+49 2203 921 9974
Fax:+49 2203 921 9971
Address:Andre-Citroen-Straβe 18, 51149 Cologne,Germany
Support & Services
There are a large variety of valves and valve configurations to suit all services and conditions.
Support & Services
FOUCUS ON INDUSTRIAL AUTOMATIC CONTROL VALVES
For more than 40 years,Eicmation concentrated on R&D of automatic control vales,with the expansion and improvement of industrial scale,we also maintain cooperation with world-renowned brands.Eicmation has gradually developed into a product integrator of automatic control valve system,we have a number of patents and a dozen of industry product certification,long-term focus and persistence to ensure that our superior products have been ahead of the industry peers.
EFFICIENT AND SIMPLE SUPPLY CHAIN SYSTEM
We promote the market through direct or designated sales models,its pre-sale,mid-sale,after sales services are all under the responsibility of headquarters,which make the quality of products get controlled and also reduce the cost of the supply chain.
MORE COMPREHENSIVE PRODUCT LINE
As a professional supplier of one-stop valve products,Eicmation has a complete line of valves with a temperature range from -196℃ to 1200℃,diameters from DN10 to DN3000,and pressures up to PN800.Our product chain meets the requirements of most products in process automation plants,which can help customers solve problems efficiently.
PERSONALIZED CUSTOMIZED SERVICE
No matter the size of the project,our professional technicians will provide one-to-one service according to the customer’s requirements. According to different working conditions,we will provide cost-effective automatic control valve selection scheme.
FASTER DELIVERY CAPABILITY
Spare parts and general valves in China are expected to be around 5 million US dollars (2020) ,spare parts are in stock in all major offices in China.Each product must be inspected before shipment,delivery time of our general products is 2-4 weeks,delivery time of special products is 10-14 weeks;delivery time of custom product in the project is about 6-8weeks.
QUICK SERVICE ON DEMAND
The first priority is to solve the problems without affecting on-site production and without considering cost.Provide problem solving within 12 hours,according to customer’s requirements,our professional service staff will arrive at the production site within 48 hours.